FREQUENTLY ASKED QUESTIONS
PAINCAKES™ are built to stick! We see athletes using PAINCAKES over a hundred times!
What’s the best way to keep them sticky?
- Always apply to clean, dry skin. No lotion or gels. Use warm water or a drop of alcohol to clean your skin before application
- Always reapply the back cover before refreezing
- Always place PAINCAKES back in their protective pouch before refreezing
If for any reason you apply PAINCAKES to oily skin, or PAINCAKES are not sticking firmly:
- Under luke-warm water, use your index finger (1-5 seconds) to rinse clean the sticky-gel. Allow to air dry fully, then replace cover. Refreeze. People, keep your PAINCAKES gel CLEAN!
PAINCAKES are reusable. If you store properly, always reapply the cover after use, and apply to clean skin, PAINCAKES can stick over and over. We still have units that have been applied one 100 times. If your PAINCAKES becomes less sticky, you can remove the back cover and gently wash (with your finger) the gel with warm water. Allow to dry and reapply the cover.
Yes and we recommend you remove if and when you feel any cold-discomfort.
:30 minutes for your first application. Add chill time as you gain a threshold for cold therapy. Remove and reapply (if too cold) after allowing pack to sit at room temperature. If chilled for more than 4 hours, please let pack sit at room temperature before application. Always check pack temperature before applying.
:10 minutes is considered to be the maximum therapeutic period.
No. PAINCAKES were designed and built for athletes, but anyone can use them.
Always remove PAINCAKES from the edge and peel back. Be gentle and slowly remove. Remember, your skin is now chilled, so being cautious on removal is important.
PAINCAKES are built to maintain a therapeutic temperature for :10 – :12 minutes.
Yes! You can stick as many PAINCAKES as you want. However, always be aware of pack temperature before application.
It STICKS! Traditional cold therapy packs require the use of hands, straps, velcro, tape or some other draconian method of keeping an pack in the exact spot you need it. Generally, this means your hands are ALSO frozen along with the area of interest. Straps can cut off circulation and require a limb to wrap around. PAINCAKES is target relief. You can apply one or many and still have full freedom of movement — 100% hands free.
No – our pack is designed to work as a cold pack. Please do not microwave PAINCAKES!
Yes! PAINCAKES were designed to be reused over and over again. ALWAYS reapply the back cover before re-chilling. Remember to apply to clean, dry skin. This will keep your sticky-gel ready for the next use. If your gel becomes “less” sticky, simply run the pack under warm water for several seconds (without the back cover) and rub the gel gently. Allow to dry, replace the cover and place back in the freezer.